Privacy Policy

Last Updated: January 9, 2026

Conversion Engineering LLC (“we,” “our,” or “us”) operates The Channel application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

Information We Collect

Information You Provide

Content Data

  • Documents, notes, and writing content you create
  • Campaign planning information (titles, dates, product details)
  • Email drafts and marketing content

Account Credentials (Optional)

When you choose to connect third-party services, we store:

  • ActiveCampaign API credentials
  • Kit (ConvertKit) API credentials
  • Ontraport API credentials
  • Keap (Infusionsoft) OAuth tokens
  • Basecamp OAuth tokens
  • Image hosting API keys
  • Custom webhook URLs for print integrations

These credentials are stored securely in the iOS Keychain and may sync via iCloud Keychain to your other devices.

Information Collected Automatically

Crash Reports and Diagnostics

We use Sentry for crash reporting and performance monitoring. This service collects:

  • Device type and operating system version
  • App version and build number
  • Crash logs and stack traces
  • Performance metrics
  • IP address (for geographic aggregation only)

We do NOT collect screenshots, view hierarchies, or detailed user interaction data.

iCloud Sync Data

If you enable iCloud, your documents and app data sync through Apple’s CloudKit service. This data is:

  • Encrypted in transit and at rest by Apple
  • Subject to Apple’s Privacy Policy
  • Stored in your personal iCloud account

Information We Do NOT Collect

  • Personal identification information (name, email, phone number) unless you provide it in your content
  • Location data
  • Contact lists
  • Browsing history
  • Advertising identifiers

How We Use Your Information

We use the information we collect to:

1. Provide Core Functionality

  • Store and sync your documents across devices
  • Enable writing, editing, and content organization features

2. Enable Third-Party Integrations

  • Send and schedule emails through your email marketing platforms (ActiveCampaign, Kit, Ontraport, Keap)
  • Export content to your Basecamp projects
  • Host images for email delivery
  • Trigger print workflows via webhooks

3. Improve App Stability

  • Identify and fix crashes
  • Monitor app performance
  • Debug technical issues

Third-Party Services

When you connect optional integrations, your data is shared with these services:

ActiveCampaign

When you schedule emails, we send:

  • Email content (HTML and plain text)
  • Email subject lines
  • Sender information
  • Selected mailing list IDs

Subject to ActiveCampaign’s Privacy Policy

Kit (ConvertKit)

When you schedule emails, we send:

  • Email content (HTML and plain text)
  • Email subject lines
  • Selected subscriber tags or sequences

Subject to Kit’s Privacy Policy

Ontraport

When you schedule emails, we send:

  • Email content (HTML and plain text)
  • Email subject lines
  • Selected sequences or campaigns

Subject to Ontraport’s Privacy Policy

Keap (Infusionsoft)

When you send emails, we send:

  • Email content (HTML and plain text)
  • Email subject lines
  • Selected contact tags

Subject to Keap’s Privacy Policy

Basecamp (37signals)

When you export content, we send:

  • Document content
  • Project and bucket identifiers

Subject to Basecamp’s Privacy Policy

Image Hosting

When you include images in scheduled emails, images are uploaded to a hosting service for delivery. Images are hosted only for the purpose of email delivery.

Sentry

Crash reports and diagnostics are sent to Sentry. Subject to Sentry’s Privacy Policy

Apple iCloud

Document sync uses Apple’s CloudKit. Subject to Apple’s Privacy Policy

Custom Webhooks (Zapier, etc.)

If you configure print webhooks, document titles and callback URLs are sent to your specified webhook endpoints.

Data Storage and Security

Local Storage

Your documents are stored locally on your device using SwiftData.

iCloud Sync

When enabled, data syncs via Apple’s CloudKit with end-to-end encryption.

Keychain

Sensitive credentials (API keys, OAuth tokens) are stored in the iOS Keychain, which provides hardware-backed encryption.

Data Retention

  • Your content remains on your device and in iCloud until you delete it
  • Crash reports are retained by Sentry for 90 days
  • We do not maintain separate copies of your content on our servers

Your Rights and Choices

Disable iCloud Sync

You can disable iCloud sync in iOS Settings to keep data local only.

Disconnect Integrations

You can disconnect third-party services at any time in App Settings. This removes stored credentials.

Delete Your Data

Uninstalling the App removes all local data. To remove iCloud data, use Settings > Apple ID > iCloud > Manage Storage.

Opt Out of Crash Reporting

Contact us to opt out of crash reporting.

Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by other means.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Conversion Engineering LLC
2028 E Ben White Blvd #240-4977
Austin, Texas 78741
United States

Email: privacy@conversionengineering.co

California Privacy Rights

California residents may have additional rights under the CCPA. Contact us for more information.

International Users

The App is operated from the United States. If you use the App from outside the US, your information may be transferred to and processed in the United States.