Recently I explained the fascinating way Netflix defines their “markets”. And it seems the idea of defining a market as a collection of people sharing the same problem resonated with people. This pleases me. I love it when folks jump on board the Conversion Engineering bandwagon! Anyways, what I noticed is that a few folks [...]

What business doesn’t want an “unfair advantage”? The high-ground where you can stake your flag. The sweet spot your customers flock to, where the competition can’t go. When folks stumble on this perceived “high-ground”, the first thing they want to do is build a fence around it. Next they move to carve out a moat [...]

Netflix is about to take over the world… Or at least my world, starting next Friday night. The new season of House of Cards will be released on my productivity… like Mr. Burns’s releasing the hounds on the Springfield riff’raff. The one and only Kevin Spacey will be leading the lineup for the series that’s [...]

Ever heard of the company “Masterclass”? They produce amazing high quality courses. Their USP: Get the best in the world to teach a class on their craft. Serena Williams teaches tennis. Usher teaches performance. James Patterson teaches writing. Dustin Hoffman teaches acting. And this weekend they gave me early access to Kevin Spacey’s Masterclass on [...]

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